FAQ

Frequently Asked Questions

Why do I need a dash cam?

A dash cam gives you an independent, timestamped record of what actually happened on the road. If you're ever involved in an accident, a hit-and-run, a fraudulent insurance claim, or an incident of road rage or attempted hijacking, footage can be the difference between a quick resolution and a drawn-out dispute.

Is it legal to use a dash cam in South Africa?

Dash cams are widely used by South African drivers. As with any recording device, be mindful of where you point the camera and how you share footage. If you have specific legal concerns, we recommend checking with a legal professional in your area.

How hard is it to install?

The RIDGEFORCE V8 mounts to your windscreen and is designed for a simple setup — most drivers are recording within minutes, no professional installation required.

Will it affect my insurance?

Many insurers view dash cam footage favourably when settling claims, since it removes ambiguity about fault. Check with your specific insurer for any policy benefits.

What happens when the memory card is full?

The camera loops recording, automatically overwriting the oldest footage so you never have to think about storage — while protecting key footage from being overwritten if an impact is detected.

How do I get footage off the camera?

Use the built-in WiFi to connect the dash cam to your phone and transfer footage directly — no cables needed.

What are your shipping and return policies?

See our Shipping Policy and Refund Policy for full details.

What's covered under warranty?

See our Warranty page for full details.

Still have questions?

Reach out any time at info@ridgeforce.co.za, or visit our Contact page.